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FAQ

Returns Policy:

All
returns must be authorized within 30 days of purchase.
Returns due to an error on our part may be returned for a full
refund. All other returns will incur a
15% restocking fee.
Refunds will be processed in a timely manner. Please call
for additional questions and details. Phone: 925-778-2626

If you need to return an item, simply login to your account,
view the order using the
"Complete Orders" link under the
My Account menu and click the
Return Item(s) button. We'll
notify you of your refund once we've received and processed
the returned item.


Shipping
:

We can ship to most places in the world. Note that there
are restrictions on some products, and some products
cannot be shipped to international destinations.

Any purchases from Japan should be routed through the
Japanese branch of Color Me A Season. Contact us for
more information.

Any damaged shipments should be reported immediately
to the carrier. Leave all packaging intact to receive a
full refund
.