All returns must be authorized within 30 days of purchase. Returns due to an error on our part may be returned for a full refund. All other returns will incur a 15% restocking fee. Refunds will be processed in a timely manner. Please call for additional questions and details. Phone: 925-778-2626
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you of your refund once we've received and processed the returned item.
We can ship to most places in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Any purchases from Japan should be routed through the Japanese branch of Color Me A Season. Contact us for more information.
Any damaged shipments should be reported immediately to the carrier. Leave all packaging intact to receive a full refund.